Usable People Skill Tactics
1 Laser focus on the other person and openly listen to them.
Have you ever been talking with someone where you could tell that they weren’t listening to a word you were saying? How did that make you feel? It probably didn’t make you feel important or heard.
When you're talking to another person, it is critical that you make them the center of your universe. The guy from the story at the beginning of this article said,
“He was somehow able to make me feel like everything I said was important and interesting. I felt like I could tell him anything. He made me feel like opening up to the point of baring my soul”
The people skill this man was using on our friend here was laser-focused listening.
Which brings us to the next tactic…
2 Let the other person be right
What if you were talking with someone and they disagreed with everything you said? Wouldn’t it feel like they were closed off in some way? So maybe they were being a great listener and laser-focusing on everything you were saying…
But they had a wall up and wouldn’t let you inside.
This type of thing happens all the time and it really keeps people from connecting on deeper levels.
Lets get an image in your mind to really understand what I am about to say.
Picture every single person that has ever lived, is living, and will ever live. Now see each person walking around trapped in their own little reality bubble. And as they live their lives, there is only one song playing over and over inside their bubble.
And the song goes like this, "I’m right, I’m right, I’m right, I’m right, I’m right”…forever and ever.
There are specific survival reasons for this that we don’t need to get into right now. But all you need to know at this point is people feel safe when the world works how we expect it to.
When we turn on the faucet, we expect water to flow out…not blood. When unexpected things happen and we find out we were wrong, our safety and survival is threatened. This happens at an unconscious level that we are not entirely aware of.
Since people are running around chanting “I’m right” over and over again...
When you let a person be right, you make them feel safe. And when you feel safe, you open up.
Lets to back to what our friend in the story said,
“He was somehow able to make me feel like everything I said was important and interesting. I felt like I could tell him anything. He made me feel like opening up to the point of baring my soul”
The people skill this man was using to make our friend feel like everything he said was important and interesting was “let him be right”.
He didn’t judge. He didn’t disagree. He was probably completely open and engaged. I picture him with his eyes wide open leaning in with a big empathetic smile on his face while listening intently.